* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Note: The model is of DSO2C15 .
Feature:
1) 2 channels, both are respectively controlled by independent knobes;
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
0
Q:
Hello from France
I would like to buy the Hantek DSO2D15 oscilloscope.
On your presentation page it is written in the DSO2C15 information line but on the picture it is written on the front of the DSO2D15.
Please what is the correct part number you are selling?
Thank you for the answer. Yours sincerely
Pascal
Hello from France
I would like to buy the Hantek DSO2D15 oscilloscope.
On your presentation page it is written in the DSO2C15 information line but on the picture it is written on the front of the DSO2D15.
Please what is the correct part number you are selling?
Thank you for the answer. Yours sincerely
Pascal
About European Union VAT:
Goods purchased from Banggood and delivered to the destination located in the European Union (EU), VAT and duties(if applicable) have been included in their selling prices, and you don't need to pay additional tax. For more information about these costs, please contact the tax and customs authorities in your country.
About European Union VAT:
Goods purchased from Banggood and delivered to the destination located in the European Union (EU), VAT and duties(if applicable) have been included in their selling prices, and you don't need to pay additional tax. For more information about these costs, please contact the tax and customs authorities in your country.
Answered by Shareef Sorchi on 01/04/2022Helpful (0)
0
Q:
Buongiorno, io ho acquistato questo oscilloscopio, non funziona il freq/gen, sullovsche esce la scritta "apparecchio non abilitato a questa funzione". come mai ?
Buongiorno, io ho acquistato questo oscilloscopio, non funziona il freq/gen, sullovsche esce la scritta "apparecchio non abilitato a questa funzione". come mai ?
There are sites and programs attached to the type of device that can be downloaded and used even before purchasing, and it is a blog with links that you can view
Unfortunately, it was not useful because I found it very complicated and the company does not have videos explaining such issues
There are sites and programs attached to the type of device that can be downloaded and used even before purchasing, and it is a blog with links that you can view
Unfortunately, it was not useful because I found it very complicated and the company does not have videos explaining such issues
Answered by Shareef Sorchi on 26/07/2021Helpful (0)
0
Q:
My purchase number is 100816154, is it possible to put a small value at label imvoice? Thanks.
My purchase number is 100816154, is it possible to put a small value at label imvoice? Thanks.
You can check the link to find more information about banggood policy. https://www.banggood.com/Insurances_hl69_at650
You can check the link to find more information about banggood policy. https://www.banggood.com/Insurances_hl69_at650
Answered by Saudade on 03/03/2021Helpful (0)
0
Q:
Heelo, are there any drivers for download by now? The delivered mini CD was not readable and contained no usable Software. The hantek hompepage doesnt even list the scope?
Heelo, are there any drivers for download by now? The delivered mini CD was not readable and contained no usable Software. The hantek hompepage doesnt even list the scope?