* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Item as discribed, very poor packaging protection, could be a lot better for this product. Rotates smooth will need some lubing to for better and smoother rotating i think. There are a few little dents and scratches in it so if i use it i have to see that they are hidden if i display it with the project i want to make with it. Overall im happy with it.
Item as discribed, very poor packaging protection, could be a lot better for this product. Rotates smooth will need some lubing to for better and smoother rotating i think. There are a few little dents and scratches in it so if i use it i have to see that they are hidden if i display it with the project i want to make with it. Overall im happy with it.
Item as discribed, very poor packaging protection, could be a lot better for this product. Rotates smooth will need some lubing to for better and smoother rotating i think. There are a few little dents and scratches in it so if i use it i have to see that they are hidden if i display it with the project i want to make with it. Overall im happy with it.
Prodotto arrivato in una busta di nylon senza nessuna protezione contro i colpi ricevuti durante il trasporto il meccanismo di rotazione è bloccato e non scorre perchè ovalizzato e deformato, il profilo non ha la finitura ossidata ma è verniciato argento.
Cattivo prodotto spesa inutile pensavo fosse meglio di altri di minor costo
Product arrived in a nylon bag without any protection against the blows received during transport the rotation mechanism is blocked and does not flow because oval and deformed, the profile has no oxidized finish but is painted silver.
Bad product unnecessary expense I thought was better than others of lower cost
Product arrived in a nylon bag without any protection against the blows received during transport the rotation mechanism is blocked and does not flow because oval and deformed, the profile has no oxidized finish but is painted silver.
Bad product unnecessary expense I thought was better than others of lower cost
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
Hello,
I don't know what amount of side load you plan to put on the bearings (which would be the result of a vertical position with the rotation axis being horizontal), but that was also my intention when I bought mine, so, looking at how they are built, I bought 2 of them and they are bolted together with some pre-load pressure to prevent any deviation on the axis due to the load.
Pay attention however that the whole plate is made of a cheap cast aluminium, not even a billet turned in a lathe, so putting too much weight on the axis will have the steel bearings damage the aluminium when they turn, eventually locking it. It's fine to turn a glass plate for a table, something like that, but putting it vertical, the more the center of gravity of the weight is distant from your bearings, the more momentum it creates on it to break it.
Be wise :)
Hello,
I don't know what amount of side load you plan to put on the bearings (which would be the result of a vertical position with the rotation axis being horizontal), but that was also my intention when I bought mine, so, looking at how they are built, I bought 2 of them and they are bolted together with some pre-load pressure to prevent any deviation on the axis due to the load.
Pay attention however that the whole plate is made of a cheap cast aluminium, not even a billet turned in a lathe, so putting too much weight on the axis will have the steel bearings damage the aluminium when they turn, eventually locking it. It's fine to turn a glass plate for a table, something like that, but putting it vertical, the more the center of gravity of the weight is distant from your bearings, the more momentum it creates on it to break it.
Be wise :)