* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Machine Power: 72W Power Supply: 24V3A (6A MAX ) Engraving Speed: 12,000mm/min Spot Size:0.04mm*0.09mm Product Size: 642mm*602mm*146mm Product Weight: 4.5kg Packing Weight: 5.27kg Packing Size: 650mm*295mm*145mm Laser Head Life Expectancy: >8000 hours Certification: FCC/CE/RoHS/FDA Safety Features: Safety Lock (Keep the Key, Professional Use only), Gyroscope test, Active Light test and Protection, USB Disconnect Shutdown, Voltage and Current Safety Control System, Emergency Stop Switch, Temperature Monitoring
Software and Connection:
System Supported: Androidu3001iOSu3001Windowsu3001Mac OSu3001Web-based
1. Robust Performance: The 5W laser module can engrave with superior precision and cater to your creative needs by cutting through wood and acrylic plates of varied thickness.
2. Expedited Operations: Features an engraving speed of up to 12,000 mm/min that keeps your business operations swift and efficient. 3. Versatile Connectivity: Exclusive 5W Laser engraver in the market that supports Wi-Fi, USB-C, built-in TF card and offline engraving through Algolaser App. Perfect for beginners. 4. Dual-core CPU: Delivers a 32% higher CPU performance and 50% improved energy efficiency for faster, smoother operations. 5. Enhanced Motherboard: Upgraded with an 8MB RAM, 8MB storage memory, and a built-in 32GB SD card for improved performance and expanded storage. 6. Powerful Compatibility: Compatible with power up to 20W to meet diverse requirements. Works seamlessly with various accessories from different brands thanks to the Smart Hub and AUC. 7. Easy Upgrade and Expansion: The revamped motherboard terminals and modular design of the DIY KIT enables the user to extend the existing frame and connect other accessories for added possibilities. 8. Longevity and Consistency: The laser head has life expectancy of over 8000 hours, assurance of enduring and consistent performance.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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