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Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
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We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
The package arrived this week and took around 4 weeks from point of order. The box had a little water damage but thankfully the contents were dry. When unpacking I discovered that the main fuselage had some damage, what looks like a Packer being over zealous and gouging the area in front of the cockpit which you can see in the photo. Some of the paint is also thin on the wingtips. Other than that she looks fine. I’ve not assembled her yet but look forward to doing so and taking her for her maiden flight. I also ordered two replacement propellers which have arrived so now I have four as I believe they have a tendency to break. I need extra batteries though as it only comes with one so we need more spares for this model. Early indications are fairly positive.
The package arrived this week and took around 4 weeks from point of order. The box had a little water damage but thankfully the contents were dry. When unpacking I discovered that the main fuselage had some damage, what looks like a Packer being over zealous and gouging the area in front of the cockpit which you can see in the photo. Some of the paint is also thin on the wingtips. Other than that she looks fine. I’ve not assembled her yet but look forward to doing so and taking her for her maiden flight. I also ordered two replacement propellers which have arrived so now I have four as I believe they have a tendency to break. I need extra batteries though as it only comes with one so we need more spares for this model. Early indications are fairly positive.
The package arrived this week and took around 4 weeks from point of order. The box had a little water damage but thankfully the contents were dry. When unpacking I discovered that the main fuselage had some damage, what looks like a Packer being over zealous and gouging the area in front of the cockpit which you can see in the photo. Some of the paint is also thin on the wingtips. Other than that she looks fine. I’ve not assembled her yet but look forward to doing so and taking her for her maiden flight. I also ordered two replacement propellers which have arrived so now I have four as I believe they have a tendency to break. I need extra batteries though as it only comes with one so we need more spares for this model. Early indications are fairly positive.
Dear seller n banggood..i receive the item as advertised. Really happy with it. This is my 1st order. Will repeat order. Trusted seller . Highly recommended.Nice packaging.
Dear seller n banggood..i receive the item as advertised. Really happy with it. This is my 1st order. Will repeat order. Trusted seller . Highly recommended.Nice packaging.
Dear seller n banggood..i receive the item as advertised. Really happy with it. This is my 1st order. Will repeat order. Trusted seller . Highly recommended.Nice packaging.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
My airplane shake very much in estabilization mode,
any tip to fix? it’s not problem from wind, I have another planes with 3 axis gyro and don’t have problem, problem is one in this model ;(
My airplane shake very much in estabilization mode,
any tip to fix? it’s not problem from wind, I have another planes with 3 axis gyro and don’t have problem, problem is one in this model ;(
Try physically reducing the sensitivity by moving the control rods to the inner holes on the Servos or outer holes on the control horns. The gyros tend to over correct making it twitchy
Try physically reducing the sensitivity by moving the control rods to the inner holes on the Servos or outer holes on the control horns. The gyros tend to over correct making it twitchy
I had bought two of this already. The first one was fine at first flight till after 3rd flight. All of a sudden the plane starts rolling as soon as take off and it keeps doing it till its totally broken. Then 2nd one just had fewdays ago then its first flight all a sudden propeller cameoff as soon as takeoff i thought propeller was lose but instead motor shaft broken in half. Gosh never enjoy flying this plane. Compared to the little one its more fun to fly than this.
I had bought two of this already. The first one was fine at first flight till after 3rd flight. All of a sudden the plane starts rolling as soon as take off and it keeps doing it till its totally broken. Then 2nd one just had fewdays ago then its first flight all a sudden propeller cameoff as soon as takeoff i thought propeller was lose but instead motor shaft broken in half. Gosh never enjoy flying this plane. Compared to the little one its more fun to fly than this.
The first one you prob reversed the controls by mistake on the flaps. I did the same thing. So it’s trying to correct in the wrong direction. My box had no instructions took awhile to figure out what was happening
The first one you prob reversed the controls by mistake on the flaps. I did the same thing. So it’s trying to correct in the wrong direction. My box had no instructions took awhile to figure out what was happening
Answered by BG942363644 on 06/06/2021Helpful (0)
0
Q:
Plane arrived but first flight with gyroscope on was VERY shaky and had to land. Both in beginner and in intermediate. Anyone know how to fix this?
Plane arrived but first flight with gyroscope on was VERY shaky and had to land. Both in beginner and in intermediate. Anyone know how to fix this?
Try physically reducing the sensitivity by moving the control to the inner holes on the Servos or outer holes on the control horns. The gyros tend to over correct
Try physically reducing the sensitivity by moving the control to the inner holes on the Servos or outer holes on the control horns. The gyros tend to over correct
Mine was the same so ran some UHU POR down the crack to strengthen and it’s been fine
Mine was the same so ran some UHU POR down the crack to strengthen and it’s been fine
Answered by BG454865527 on 30/04/2021Helpful (0)
0
Q:
For those who brought the RTF version, is the canopy black or see-through? I've seen on some reviews a pilot inside, if correct can the canopy be opened and the pilot removed? Thanks in advance.
For those who brought the RTF version, is the canopy black or see-through? I've seen on some reviews a pilot inside, if correct can the canopy be opened and the pilot removed? Thanks in advance.
hi. This model has the same automatic stabilization system as its 300mm younger brother. and the command with the three modes ?; beginner, middle and expert.
I want to buy It for Spain.
hi. This model has the same automatic stabilization system as its 300mm younger brother. and the command with the three modes ?; beginner, middle and expert.
I want to buy It for Spain.
This plane comes with a 7.4 volt battery, not with a 11.1 volt battery, where can I get the spare battery's of 7.4 volts for itjQuery111303009408851344588_1586082859089????
This plane comes with a 7.4 volt battery, not with a 11.1 volt battery, where can I get the spare battery's of 7.4 volts for itjQuery111303009408851344588_1586082859089????
Look up any 2S Lipo with JST plug. Chekc f.e. ZOP power 2S 850mAh white pack which is a perfect fit. I wouldn't recommend anything over 850mAh, since it won't fit into the battery bay without modification.
Look up any 2S Lipo with JST plug. Chekc f.e. ZOP power 2S 850mAh white pack which is a perfect fit. I wouldn't recommend anything over 850mAh, since it won't fit into the battery bay without modification.
I really interest to buy this plane, but .... is this price include all of tax to indonesia ? ( is there any additional cost untill the plane is on my hand ?)
I really interest to buy this plane, but .... is this price include all of tax to indonesia ? ( is there any additional cost untill the plane is on my hand ?)