* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Specifications:
Brand
TENGOO
Color
Black
Material
Nylons
Gender
Unisex
Heating Area
23 Areas Heating
Size
S-5XL
Description:The heat generating area indicated by the buttons on the chest.1, Plug in the mobile power, click the button of the area you want to heat, after the indicator light is on, it means that the heating function of the area starts to work.2, Static clothing charging for about half an hour, and then feel the change in temperature with the hand, whether it is the temperature of acceptance, and then put on the body, feel the warmth of the effect of heating clothing can be!
Features: 1. USB/DC Double Interface: Built-in heating module, intelligent heating, can use a mobile power supply, four control three temperature controls, triple security locks in warmth. 2. Safe and Comfortable: Upgrade the design of the heating system, so you can enjoy comfortable warmth, stable performance, safety, and reliability. The jacket is soft and comfortable, which can help you easily spend a closed winter. 3. Detailed Design: Made of natural cotton filling, waterproof and windproof, detachable cap collar, lining pocket, fine workmanship, crisp cutting, simple and generous! 4. Perfect Gift: Our heated jacket can keep you warm and comfortable when you are skiing, skating, or working and other outdoor activities. This heated jacket is an ideal winter gift for parents, friends, and loved ones. 5. After-Sale Service: If you have any questions, please contact us now, and we will help you solve them as soon as we can. Package includes: 1 x Heating Jacket (No Power Bank Included)
1 x Manual
Warm Tips: 1. If not used for a long time, please do not plug in a removable charger 2. Do not use high-temperature water or strong acid detergent. 3. Forbidden to use electricity for wet clothes, Please turn off the power and stop using it if the cloth is wet. 4. Use time depends on the capacity of the removable charge.
Notice: 1. Due to different monitors and lighting effects, the actual color may be slightly different from the image 2. Due to manual measurement, please allow a 1-3cm deviation
When you buy, 3-5 xl in Germany it's a bit small for a normal man (88 kg by 177 cm) . So please buy a bigger one
The switch is not clear to use... A better manual I would like to have
When you buy, 3-5 xl in Germany it's a bit small for a normal man (88 kg by 177 cm) . So please buy a bigger one
The switch is not clear to use... A better manual I would like to have
When you buy, 3-5 xl in Germany it's a bit small for a normal man (88 kg by 177 cm) . So please buy a bigger one
The switch is not clear to use... A better manual I would like to have
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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Show Original
A part of the QA has been auto-translated.
0
Q:
Can we select the heating zones independently?
peux t-on sélectionner les zones de chauffes indépendamment?
Oui, le bouton indiquera quelles zones peuvent être chauffées.
Oui, le bouton indiquera quelles zones peuvent être chauffées.
Answered by The seller on 31/10/2024Helpful (0)
0
Q:
If you press for 3 seconds, the LED turns red and then switches to white without pressure, but how do you switch to blue for low heat? The enclosed instructions are very inadequate, so I had to look on another site for a more complete manual.
If you press for 3 seconds, the LED turns red and then switches to white without pressure, but how do you switch to blue for low heat? The enclosed instructions are very inadequate, so I had to look on another site for a more complete manual.
Push the desired heating area button for 3 seconds and it will turn red
Push the desired heating area button for 3 seconds and it will turn red
Answered by Mortus17 on 20/12/2023Helpful (0)
0
Q:
Asiatique or French Size ? Are you sure the size is really as internation. I bought TENGOO HJ-09A Men 9 Areas Heated Jacket USB Winter Outdoor Electric Heating Jackets Warm Sprots Thermal in 5 XL for someone who wear XL in french size. And it was too smal.
Asiatique or French Size ? Are you sure the size is really as internation. I bought TENGOO HJ-09A Men 9 Areas Heated Jacket USB Winter Outdoor Electric Heating Jackets Warm Sprots Thermal in 5 XL for someone who wear XL in french size. And it was too smal.
this one https://www.banggood.com/TENGOO-HZ-13-13-Areas-Heating-Vest-Zipper-Adjustable-Size-3-Gears-Heated-Jackets-USB-Electric-Thermal-Clothing-Winter-Warm-Vest-Outdoor-Heat-Coat-Clothing-p-1996308.html?cur_warehouse=CN&ID=6324097
this one https://www.banggood.com/TENGOO-HZ-13-13-Areas-Heating-Vest-Zipper-Adjustable-Size-3-Gears-Heated-Jackets-USB-Electric-Thermal-Clothing-Winter-Warm-Vest-Outdoor-Heat-Coat-Clothing-p-1996308.html?cur_warehouse=CN&ID=6324097
Answered by Statuar on 15/11/2023Helpful (0)
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