* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Features:
1. Advanced bluetooth Chip (V5.4): Ensuring quick and stable wireless connectivity, the latest bluetooth 5.4 chip offers best-in-class communication speed and reliability, making it perfect for high-intensity gaming and seamless audio experiences.
2. 10mm Composite Diaphragm: Experience deep, rich bass with the cutting-edge 10mm composite diaphragm. This advanced driver technology delivers an immersive sound profile that brings your music and games to life with astonishing clarity and power.
3. Hi-Fi Audio Decoding: The ERAZER XT80Pro supports high-fidelity audio decoding with AAC and SBC, providing a seamless and high-quality audio experience. Enjoy crisp, clear sound performance with every use, whether youu2019re listening to music, podcasts, or in-game audio.
4. LED Digital Display: Stay informed about your battery status with the sleek LED digital display on the charging case. It provides precise battery level indicators for both the earbuds and the charging case, ensuring you"re always aware of your power usage.
5. Extended Playback Time: Enjoy uninterrupted audio playback throughout the day. The earbuds provide up to 6 hours of continuous usage on a single charge, and the charging case extends the total playback time to an impressive 30 hours.
6. Low Game Delay: Perfect for gamers, the ERAZER XT80Pro offers a low latency of just 40ms, ensuring that your audio stays perfectly in sync with your gameplay.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
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Q:
Good evening, I am in the Democratic Republic of the Congo, how can I get this and if I should have it, how would I get it and what are the payment terms?
bonsoir, moi je suis en république démocratique du congo, comment je peux avoir ça et si je sois en avoir , j’aurais ça comment et le modalités de paiement ce comment ?