* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Note: Without Earphones
Features:
1. QualcommQCC5171 Chip: Experience superior performance with zero delays thanks to the QCC5171 bluetooth chip. Utilizing advanced low-power technology for stable transmission, it provides you with high-definition stereo sound.
2. HiFi Sound: With a signal-to-noise ratio of 105.1dB, the QCC5171 ensures impeccable compatibility with HiFi headphones. Enjoy clear sound quality with every listen, making it an ideal choice for music enthusiasts seeking ultimate sound experience.
3. SBC AAC APTXAudio: The XZ10 supports SBC, AAC, APTXlossless decoding protocol for precise restoration of every musical note, eliminating information loss during transmission. Whether it"s deep bass, warm human voice, or bright treble, it can be displayed in the fullest.
4. 72H Playback: A fully charged bluetooth earhook can be used for approx. 12 hours. The charge case provides an additional six charges, offering a total of 72 hours of long-lasting playback.
5. Low Game Delay: The adaptive decoding technology provides ultra-low latency optimization. With faster bluetooth transmission speed, enjoy sync between audio and visual while watching shows, playing games or videos for a more smooth user experience.
6. Support 0.75mm Wired: XZ10 comes with a standard 0.75mm interface, compatible with common 2Pin plug-in headphones on the market. The standalone power amplifier chip can easily drive multi-unit dynamic iron, loop iron headphones, providing not just wireless convenience but also high-definition lossless sound.
More than very good. I tried it only with my favourite type KZ ZSX, & I used, I used, I used. That's all. Can connect with two different devices at the same time. without background noise, and very fast changes.
If you have any favorite KZS products, you need this.
The next day I gave my AZ 15 to my friend, because I know I will never use it again...
More than very good. I tried it only with my favourite type KZ ZSX.
More than very good. I tried it only with my favourite type KZ ZSX.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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