* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Tips: P2 PRO is an upgraded version of P2.
Please note: This product is an Android version.
P2pro has an extra macro lens, and the temperature measurement range is higher than that of P2.
Features:
High Resolution Imaging: Our P2 Pro Mobile Phone Infrared Thermal Imager, with a resolution of 256x192, provides clear and detailed thermal images for all your needs.
Extended Battery Life: With a battery life of over 300 minutes, you can carry out extensive tests without the worry of frequent recharging.
Wide Measurement Range: Capable of handling a wide temperature measurement range from -20°C to +550°C, this thermal imager is ideal for various industrial applications.
Compact and Lightweight: Weighing only 9g and compact in size, it is portable and easy to handle during long periods of use.
Advanced Processor: Equipped with a self-developed ASIC chip processor, our thermal imager ensures fast and accurate processing of thermal data.
Item as described, great quality and price. Was surprised by thermal image quality from such small device. Used to check home insulation, was able detect problems very easy. App functionality is stable had no issues. Definitely recommend this product. Half price of competitors and much greater thermal resolution. A+++++ Thanks!
Item as described, great quality and price. Was surprised by thermal image quality from such small device. Used to check home insulation, was able detect problems very easy. App functionality is stable had no issues. Definitely recommend this product. Half price of competitors and much greater thermal resolution. A+++++ Thanks!
Item as described, great quality and price. Was surprised by thermal image quality from such small device. Used to check home insulation, was able detect problems very easy. App functionality is stable had no issues. Definitely recommend this product. Half price of competitors and much greater thermal resolution. A+++++ Thanks!
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
No. There are no Night Vision Go in Google Play and there are no QR code in the booklet!
No. There are no Night Vision Go in Google Play and there are no QR code in the booklet!
Answered by BG395417011 on 12/05/2022Helpful (0)
0
Q:
Can be used in electrical? I need something portable and cheaper like big bulky thermal cameras. Can be set to show temperatures in critical spaces? Many thanks in advance!
Can be used in electrical? I need something portable and cheaper like big bulky thermal cameras. Can be set to show temperatures in critical spaces? Many thanks in advance!
Hello friends, you can use a Type-C female to Micro male adapter for use, and your mobile phone must support OTG function. The Android system version of the mobile phone is required to be above 6.0 to use.
Hello friends, you can use a Type-C female to Micro male adapter for use, and your mobile phone must support OTG function. The Android system version of the mobile phone is required to be above 6.0 to use.
Answered by The seller on 12/01/2022Helpful (0)
0
Q:
What is the maximum distance I can see an animal?
Je peux voir un animal a quelle distance maximum ?
I have a Redmi Note 7. I installed InfiRayGo and I have no image. Just a black screen in the app. I also tried Redmi Note 9C and it's the same.
What else can I do?
thanks
I have a Redmi Note 7. I installed InfiRayGo and I have no image. Just a black screen in the app. I also tried Redmi Note 9C and it's the same.
What else can I do?
thanks
Hello friends, you can provide us with relevant video to our customer service. We will solve the problem for you.
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
Hello friends, you can provide us with relevant video to our customer service. We will solve the problem for you.
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
Answered by The seller on 12/07/2022Helpful (0)
0
Q:
I already know, that available versions of application (May 2022) are not compatible with Android 10 (at least Nokia 7.1 upgraded to). Is dedicated application compatible with Android 11 ? Can I buy any Android 11 tablet/phone with otg and usb-c and P2 will works?
I already know, that available versions of application (May 2022) are not compatible with Android 10 (at least Nokia 7.1 upgraded to). Is dedicated application compatible with Android 11 ? Can I buy any Android 11 tablet/phone with otg and usb-c and P2 will works?
I can confirm that the store app is not working with android 10. The sdk 27 is needed but is not copliant with the play store. The infiray should release an app to be downloaded as it was done for other cameras. (such as the T2S: Xtherm-release0602_27.apk)
I can confirm that the store app is not working with android 10. The sdk 27 is needed but is not copliant with the play store. The infiray should release an app to be downloaded as it was done for other cameras. (such as the T2S: Xtherm-release0602_27.apk)
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
Answered by The seller on 19/10/2022Helpful (0)
0
Q:
Hello, could you please share the Android 10 version of the app? (sdk 27) As android 10 have otg limitation and the play store app is not working for android 10. Thanks
Hello, could you please share the Android 10 version of the app? (sdk 27) As android 10 have otg limitation and the play store app is not working for android 10. Thanks
I just received this Infiray p2 thermal camera but it appears to be defect.. I installed the software provided via the link in the product description (night vision go apk) but when I open the software and I'm giving it full permission to use the camera, the camera doesn't seem to get detected.. I have tried this on 3 different phones without any luck. (all phones with OTG capabilities: Oneplus 7 pro, Galaxy s10 and via an OTG usb c to micro usb adapter on my Samsung note 5) Nothing worked. When I plug in the camera it gives me a prompt that it's being detected but when the app opens it just says: "please plug in the device and turn on the OTG function". The OTG is turned on in the android settings and all other OTG devices work just fine except this thermal camera. Whenever I download the app "nExt Camera" from the Play Store the camera does open up on all phones showing me a black and white thermal image, but this lacks the temperature readings. What could be wrong, I've been struggling for over an hour now to get this to work.
I just received this Infiray p2 thermal camera but it appears to be defect.. I installed the software provided via the link in the product description (night vision go apk) but when I open the software and I'm giving it full permission to use the camera, the camera doesn't seem to get detected.. I have tried this on 3 different phones without any luck. (all phones with OTG capabilities: Oneplus 7 pro, Galaxy s10 and via an OTG usb c to micro usb adapter on my Samsung note 5) Nothing worked. When I plug in the camera it gives me a prompt that it's being detected but when the app opens it just says: "please plug in the device and turn on the OTG function". The OTG is turned on in the android settings and all other OTG devices work just fine except this thermal camera. Whenever I download the app "nExt Camera" from the Play Store the camera does open up on all phones showing me a black and white thermal image, but this lacks the temperature readings. What could be wrong, I've been struggling for over an hour now to get this to work.
Hello friends, you can provide us with relevant video to our customer service. We will solve the problem for you.
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
Hello friends, you can provide us with relevant video to our customer service. We will solve the problem for you.
You can consult online customer service
https://www.banggood.com/Contact-Us_hi111
Hello friends, the stock will arrive in 3-5 days. You can click the link below to pre-order.
https://www.banggood.com/T2L-Thermal-Imager-256192-Camera-Infrared-Thermometer-Imager-Industrial-Detection-Imaging-Camera-for-Mobile-Phone-Android-p-1865056.html?cur_warehouse=CN
Hello friends, the stock will arrive in 3-5 days. You can click the link below to pre-order.
https://www.banggood.com/T2L-Thermal-Imager-256192-Camera-Infrared-Thermometer-Imager-Industrial-Detection-Imaging-Camera-for-Mobile-Phone-Android-p-1865056.html?cur_warehouse=CN
Answered by The seller on 26/04/2022Helpful (0)
0
Q:
Is this better from a compact independent thermal camera with the same resolution and why?(beside the cost)
Is this better from a compact independent thermal camera with the same resolution and why?(beside the cost)