* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Technical Parameters: 1. 3 Modes: 2.4 G Wireless+BT 1+BT 2 2. Rechargeable: 750mAh Built-in Rechargeable Battery 3. Accurate tracking: PAW3212 PIXx professional IC positioning accuracy 4. 10M Wireless Receiving Distance 5. Five-speed DPI adjustment designuff0cMax 3600dpi. 6. 10 million times Mute switch designuff08Left and Right Buttonsuff09 7.Adopting water transfer printing design, it has a fashionable appearance and comfortable grip. 8.Light mode: RGB and other 12 lighting modes, long press DPI for three seconds to switch between 12 lighting modes, including off light mode.
Product Parameters: Brand/Model: HXSJ/T90 IC: PixxArt 3212 Rate of return: 125HZ Movement speed: 30IPS Refresh rate: 4800FPS Acceleration: 10G Operation Mode: Opto-electronic Type: 2.4 GHz/BT1/BT2 Power Type : Rechargeable Number of keys : 6 keys Key life : 10 million switches Light type : 12 Lighting Modes Wireless distance : 10m Battery capacity : 750mAh DPI : 800-1200-1600-2400-3600 Rated voltage / current : 3.7V / 15mA Product weight : 101g Product size : 12.8 * 6.3 *4cm Package weight : 142g Package size : 13.5*8.5*4.7 cm Package includes : 1 x 2.4G/BT1/BT2 Wireless Mouse 1 x USB Receiver 1 x Type-C Charge Cable(80CM) 1 x Instruction manual Applicable system: In BT mode : Windows ( windows XP / Vista / 7 / 8 / Server 2003 / 2000 / Win10 ,etc) Android (Android4.3 above)Macc OS (macc OS 10.10 above is recommended). In 2.4G mode: suitable for desktop computers, notebook computers, smart TV with USB interface, etc. Sleep mode: 1: After the mouse is stationary, it immediately goes to shallow sleep. 2: After 1.5 minutes of mouse rest, enter intermediate sleep and turn off RGB lights, 3: Pausse the mouse for 10 minutes to enter deep sleep. HOW TO USE: USB 2.4G mode connection steps: 1. Set the mouse switch to ON . 2. Plug the receiver into the computer"s USB port. Press the mode button once.The red LED flashes and the installation is done automatically. BT Mode: To turn on the BT mode, you need to press the mode button for 3 seconds and the green light flashes quickly,indicating that the Bluetooth mode is activated and you can search for connections. BT Mouse1 mode connection steps: 1. Turn on the BT icon on your computer. 2. Turn on the mouse power switch, press the mode switch 2times, the second mode light turns green and flashes quickly. 3. Enter BT Mouse 1 BT Wireless connection mode for pairing. BT Mouse 2 mode connection steps: 1. Turn on the BT icon on your computer. 2. Turn on the mouse power switch, Press the mode switch 3 times, the third mode light turns blue Flashing quickly. 3. Enter BT Mouse 2 Wireless connection mode to select pairing.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
0
Q:
hi, I made the purchase and I haven't received the tracking code yet, I just wanted to know the tracking code?
oi, fiz a compra até agora não chegou o código de rastreio, só queria saber o código de rastreio ?
eu fui rastreando pelo app mesmo, mas a demora é normal quando peço por aqui, geralmente demora 1 mês mas tudo que eu pedi até agora chegou certinho, não sei onde você vai achar o código de rastreio
I was tracking it through the app, but the delay is normal when I order from here; it usually takes 1 month, but everything I have ordered so far has arrived correctly. I don't know where you will find the tracking code.
Answered by AnnaBeatrizSts on 09/02/2025Helpful (0)
0
Q:
How does the led turn off? the way they say with the dpi button does not work.
How does the led turn off? the way they say with the dpi button does not work.