* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Parameters :
Product number:2.4G RGB Lighting Wireless Mouse
Operation Mode: Opto-electronic
Connection: 2.4 GHz Wireless Transmission
Power Type: Rechargeable Type-C interface
IC :uff08PixArt) 3212
Rate of return: 125HZ
Moving speed: 30 IPS
Refresh rate: 4800FPS
Acceleration: 10G
Number of keys: 7 keys
Key life: 10 million times life sound switch
Lighting: RGB backlight
Wireless distance: 10m
Battery capacity: 650mAh
Resolution: 800-1200-1600-2400-3200-4800DPI
Rated voltage/current: 3.7V/11~25mA
Package Includes:
1 x2.4G Wireless Mouse
1 x Usb Receiver
1 x TYPE-C charging cableuff0880cmuff09
1 x Instruction manua
System compatibility:
Compatible with IBM PC
Win98SE/Me/2000/XP/VISTA/WIN 7/WIN8/WIN10/WIN11/Android/Apple and other latest systems
Mouse Steps for usage:
1.Turn on the power switch.
2.Supported operating systems: XP, Win7, Win8, win10, etc.
3.Hardware connection: Insert the USB plug of the product into the port of USB 1.1 or above (when the product is used
for the first time in the lower right corner of the computer, a prompt to automatically install hardware will popp up)
4.Move the mouse and the computer screen pointer can move accordingly, and the mouse can be used normally.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
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Q:
Hello, is it possible to turn off the RGB lights fully?
Hello, is it possible to turn off the RGB lights fully?