* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
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Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Description:
Basic information
Brand:HS Item No:16351/16352 Scale:1/16 Color:Red and blue Max Speed:36km/h
Good entry level RC. Smoke is more of a gadget, but looks cool. Very good grip. As a drift car a bit underpowered. See my review for more: https://youtu.be/Pu9AKjyGYh0
Good entry level RC. Smoke is more of a gadget, but looks cool. Very good grip. As a drift car a bit underpowered. See my review for more: https://youtu.be/Pu9AKjyGYh0
Good entry level RC. Smoke is more of a gadget, but looks cool. Very good grip. As a drift car a bit underpowered. See my review for more: https://youtu.be/Pu9AKjyGYh0
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
Hello,if you want spare parts for this car,please provide the specific part number and name here,then we can find and arrange them for sale,thanks for your understanding and support,have a good day!
Hello,if you want spare parts for this car,please provide the specific part number and name here,then we can find and arrange them for sale,thanks for your understanding and support,have a good day!
Answered by The seller on 20/04/2025Helpful (0)
0
Q:
Im from India how can I get a spare parts? its really hard to find for me
I'm from India how can I get a spare parts? it's really hard to find for me
Hello,thanks for your attention to our products,if you want spare parts,please provide the specific part number and name here,then we can arrange them for sale clearly,please understand,have a good day!
Hello,thanks for your attention to our products,if you want spare parts,please provide the specific part number and name here,then we can arrange them for sale clearly,please understand,have a good day!
Sorry this car brushless version will not be available,you can choose other brands brushless rc cars,thanks for your understanding and support,have a good day!
Sorry this car brushless version will not be available,you can choose other brands brushless rc cars,thanks for your understanding and support,have a good day!
Answered by The seller on 07/02/2025Helpful (0)
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