* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Features:
-Superior Material Durability: 304 stainless steel bench dogs for longer lasting.-Universal MFT system: For MFT workbench and tables with dog holes. Supplied with different accessories for widely usage.
-Bench Dog:
12/24/30/40/50mm type is with 3pcs rings, The using range is 0-28mm.
60mm type is super bench dog with 2 rings, can be reverse use. The using range is 0-18mm.
Specifications:
Diameter: 19mm/20mm(optional)
Item
Material
Diameter Optional
Size Optional
Quantity
Bench dog
304 Stainless steel
19/20mm
12/24/30/40/50/60mm
2pcs(the same size)
Bench dog with rack
304 Stainless steel + Acrylic
19/20mm
12/24/30/40/50/60mm
2pcs bench dog + 1pc rack
Chamfer dog
Stainless steel 304
19/20mm
20mm
6pcs
Chamfer
Aluminum Alloy
19/20mm
30*50mm
1pc chamfer + shaft
7mm Ultra thin baffle
Aluminum Alloy
/
Thickness in contact with the board(7mm)
2pcs
15mm Ultra thin baffle
Aluminum Alloy
/
Thickness in contact with the board(15mm)
2pcs
2mm Bench top protector
Aluminum Alloy
19/20mm
25mm
8pcs
Package Included:
2 x Bench dog/1 x Bench dog with rack/1x Chamfer
Please note that the package item is optional. You can check the image before ordering.
Order Tips:Step 1: Choose metric or imperial type(19mm/20mm),Step 2: Click the picture to view the corresponding name,Step 3: Click Buy Now or Add to Cart first if you need to order more.
Perfect. Extremely high quality with exceptional machining of all parts. I first purchased a few of one size and when I received them, I was so impressed that I made another purchase of various other sizes of bench dogs as well as a few sets of the fence dogs. The photos of items in the hooked on wood product line do not do them justice. They are truly exceptional when seen up close and held in the hand.
Perfect. Extremely high quality with exceptional machining of all parts. I first purchased a few of one size and when I received them, I was so impressed that I made another purchase of various other sizes of bench dogs as well as a few sets of the fence dogs. The photos of items in the hooked on wood product line do not do them justice. They are truly exceptional when seen up close and held in the hand.
Perfect. Extremely high quality with exceptional machining of all parts. I first purchased a few of one size and when I received them, I was so impressed that I made another purchase of various other sizes of bench dogs as well as a few sets of the fence dogs. The photos of items in the hooked on wood product line do not do them justice. They are truly exceptional when seen up close and held in the hand.
Dear sir, I ordered a starting box including 2 x HD30-KS60.
I compare the picture of the website to the system I did receive, and I notice one part is missing. (see picture). Could you please send me the missing part?
Thanks upfront,
Gino
Dear sir, I ordered a starting box including 2 x HD30-KS60. _I compare the picture of the website to the system I did receive, and I notice one part is missing. (see picture). Could you please send me the missing part?_Thanks upfront,_Gino
Dear sir, I ordered a starting box including 2 x HD30-KS60. _I compare the picture of the website to the system I did receive, and I notice one part is missing. (see picture). Could you please send me the missing part?_Thanks upfront,_Gino
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
The 60mm dog only has two O-rings, which does not affect the use. It can be used upside down, and each layer can be disassembled for your assembly.
The 60mm dog only has two O-rings, which does not affect the use. It can be used upside down, and each layer can be disassembled for your assembly.
Answered by The seller on 17/04/2025Helpful (0)
0
Q:
Does the lower portion of the dog retain its holding function when the upper(above work surface) is removed? Can the shaft/spacer be removed in effect creating two different length dogs for the price of one? I wish pictures of the assembly taken apart were shown because its versatility is not clear. Additional pictures would be illustrative.
Does the lower portion of the dog retain its holding function when the upper(above work surface) is removed? Can the shaft/spacer be removed in effect creating two different length dogs for the price of one? I wish pictures of the assembly taken apart were shown because its versatility is not clear. Additional pictures would be illustrative.
Each layer of the product you see can be disassembled and the lower portion of the jaw retains its gripping function when the upper portion (above the work surface) is removed. We will update the pictures later.
Each layer of the product you see can be disassembled and the lower portion of the jaw retains its gripping function when the upper portion (above the work surface) is removed. We will update the pictures later.
Answered by The seller on 17/04/2025Helpful (0)
0
Q:
Has a date been discussed when the complete set will become available?
Has a date been discussed when the complete set will become available?
What is the overall length of the 60mm and how far will it protrude above the work bench? What is the actual diameter of the shaft that is below the surface and how much of a gap is the o-rings expected to fill?
What is the overall length of the 60mm and how far will it protrude above the work bench? What is the actual diameter of the shaft that is below the surface and how much of a gap is the o-rings expected to fill? <br/>I have purchased from you in the past and have been very happy with your products.
The rubber ring is universal and can be put on various lengths of tenons. Please refer to the pictures shown now.
The rubber ring is universal and can be put on various lengths of tenons. Please refer to the pictures shown now.
Answered by The seller on 30/03/2025Helpful (0)
0
Q:
for the 60mm bench dog with only two rubber rings - I do not understand the answer. This design is to facilitate the use of the bench dog in reverse. Please explain.
for the 60mm bench dog with only to rubber rings - i do not understand the answer This design is to facilitate the use of the bench dog in reverse. please explain