* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Note:
As the trademarks and copyrights problem, we are customizing this item without "KLOM" logo, it need some days, can back for you in June. So sorry for this inconvenient. please kindly wait for us.
A nice set of picks for Yale type flat keys. They are comfortable to hold and are made out of good quality materials. Also included is a selection of torque wrenches. Like all lock picks you need an amount of skill to use them so don't expect instant success if you have not used picks before. I have used a selection of the tools on my practice locks with 100% success. Fantastic value for the money.
A nice set of picks for Yale type flat keys. They are comfortable to hold and are made out of good quality materials. Also included is a selection of torque wrenches. Like all lock picks you need an amount of skill to use them so don't expect instant success if you have not used picks before. I have used a selection of the tools on my practice locks with 100% success. Fantastic value for the money.
A nice set of picks for Yale type flat keys. They are comfortable to hold and are made out of good quality materials. Also included is a selection of torque wrenches. Like all lock picks you need an amount of skill to use them so don't expect instant success if you have not used picks before. I have used a selection of the tools on my practice locks with 100% success. Fantastic value for the money.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
0
Q:
Можно ли заказывать в Россию? Не подпадет под уголовку?
Можно ли заказывать в Россию? Не подпадет под уголовку?
104740776 order number. I ordered it a month ago. I'm tracking the track number. Since November 15, the package has not moved, on November 15, it was sent to the international sorting center in Hong Kong. She hasn't moved since then. Tell me what the problem is. Should I wait for the package? Or is it better to get the money back?
104740776 номер заказа. Месяц назад заказал. Слежу за трек-номером. С 15 ноября посылка никуда не двигаеться, 15 ноября отправлена в международный сортировочный центр в Гонконг. С этого времени она никуда не двигаеться. Скажите в чем там проблема. Мне ждать посылку? Или лучше вернуть деньги?
Q:how long the goods are usually at customs from 06.22 the goods do not move
Q: how long the goods are usually at customs from 06.22 the goods do not move
Answered by FLORENCIO on 16/01/2025Helpful (0)
0
Q:
Hello, how to go to ls with a salesman
And where's my parcel
Is not adequately tracked
It is written that it was shipped 2020.02.05
What? February
Write to me
Здравствуйте, как перейти в лс с продавцом
И где моя посылка
Не отслеживается адекватно
Написано что отгружено 2020.02.05
Что? Февраля
Напиши мне
I know the statute of my order. I don't need customer service there answers robot I don't understand it. Please answer me here. why it takes so long for the package to stay in one place. order number 104740776. What am I supposed to do now? Wait for her?
знаю статут своего заказа. мне не нужна служба поддержки клиентов там отвечает робот я его не понимаю . ответьте вы мне здесь. почему посылка так долго находится в одном месте. заказ номер 104740776. и что мне сейчас делать? ждать её?