* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Continuous discharge current (upper limit): 40A (if the cooling environment is not good, please reduce the load current use)
Continuous charge current (upper limit): 20A
Equalization version: suitable for starting current below 80A, power 135W below the drill.
Project
Min.
Typ.
Max.
Units
Consuming current
12
18
24
uA
Overcharged protection voltage
4.2
4.25
4.3
V
Balanced starting voltage
4.17
4.2
4.23
V
Equilibrium current
95
100
105
mA
Balanced heating power
1.56
1.72
1.91
W
Overcharge recovery voltage
4.1
4.15
4.2
V
Over-discharge protection voltage
2.4
2.5
2.6
V
Overvoltage protection after over-discharge protection
2.8
3
3.2
V
Overvoltage protection after over-discharge protection
3.2
3.5
3.8
V
Over-discharge recovery voltage
2.9
3.2
3.3
V
Conduction internal resistance
2.5
3
3.5
mu03a9
Overcurrent protection current C
70
80
90
A
Overcurrent delay time
100
150
200
ms
Continuous operating current
0
40
40
A
Continuous output power
0
672
672
W
Ambient temperature
-40
25
85
°C
Troubleshooting:
Fault phenomenon
Fault check and cause
The solution
Unable to charge
Measuring the voltage of 4 groups of batteries. when one of the battery voltages exceeds 4.25V, the protection board will activate overcharge protection.
Pair the battery pack well, do not mix the good battery and the bad battery.
Unable to discharge
Measuring the voltage of 4 groups of batteries. when one of the battery voltages is lower than 2.7V, the protection board will activate the over-discharge protection.
Pair the battery pack well, do not mix the good battery and the bad battery.
Charging/discharging failure
0V, 4.2V, 8.4V, 12.6V, 16.8V miswired
Rewire or replace the new board (human failure, no warranty)
Overcharge/over-discharge failure
0V, 4.2V, 8.4V, 12.6V, 16.8V miswired
Rewire or replace the new board (human failure, no warranty)
Discharge protection
Check that the battery pack has sufficient discharge capability and check that the load"s starting current exceeds the over-current protection current of the protection board.
Replace the battery pack with a higher discharge capacity, or a protective plate with a larger current (super working range)
Component soldering
There is no connection between one of the components and the PCB pad.
Repair welding
Component welding
There is a short circuit between two or more pins of the component.
Remove the component and re-weld
Electrostatic breakdown A
In the unpowered state, measure the G, D, and S poles of the MOSFET. If the forward and reverse resistances of any two pins are 0u03a9, it indicates that it has broken down.
Remove the replacement MOS tube
Electrostatic breakdown B
Remove the MOS tube and measure the resistance of the G and D, G and S poles of the MOS tube. If there is a resistance indicating that it has broken down, the resistance should be infinite.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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