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Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
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We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
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We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
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You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Designed 40*40*21mm mini body, which is working with most of amounting boxes, switches and wall sockets.
It is not only small, but also powerful. Maximum power reaches 1800-3450W, it can be used for most of home appliances and lightings.
Support Two-way Control
This smart DIY switch could be used for your old 2 way control switch. Especially, you still available to control the old switch manually after isntalled it.
App Remote Control
Remote control lightings or appliances of your house via Smart Life app from anywhere at anytime. No hub required.
Voice Control
The wifi DIY switch works with Alexa and Google Home Assistant to conveniently control the appliances with simple voice command when you are on go.
Timing Function
Create schedules to automatically turn the home appliances or lightings on/off. Helping you saving energy and electric fee.
Relay Status Setting
Never worry about power failure, you can set this switch to restore the state after power on.
Group Control
Set all of your smart switches in a group by Smart Life app. Then one-click to turn/off all of your appliances or lightings by smartphone.
Smart Scene
Creating your own scene to trigger ON/OFF home appliances by departure mode, home mode, temperature, humidity, or other environmental conditions.
Ottimo prodotto, molto piccolo e compatto. Utilizza l'app Smart Life, quindi permette di gestire molti dispositivi di marche diverse in un unica applicazione. È presente un pulsante sul case per attivare o disattivare il relay,inoltre facendo ponte sui contatti S1 e S2 si può prolungare con un'altro pulsante la funzione del pulsante presente. Gestito dall'app è molto reattivo e consente di vedere lo stato di attivazione e molte altre informazion nonché di aggiornare il firmware ed eseguire routine ed altre funzioni avanzate. Quando il relay è attivo,tende a scaldare ma i fori presenti sul case consentono un raffreddamento adeguato.Super consigliato. Fantastico bangood, spedito dalla Cina all' Italia in 15gg esatti ed arrivato prima dei tempi previsti per la consegna
Great product, very small and compact. It uses the Smart Life app, so it allows you to manage many devices of different brands in one application. There is a button on the case to turn the relay on or off, and by bridging the S1 and S2 contacts you can extend the function of the present button with another button. Managed by the app, it is very responsive and allows you to see activation status and many other information as well as to update the firmware and perform routines and other advanced functions. When the relay is on, it tends to heat up but the holes on the case allow for adequate cooling.Super recommended. Fantastic bangood, shipped from China to Italy in exact 15 days and arrived before the time for delivery
Great product, very small and compact. It uses the Smart Life app, so it allows you to manage many devices of different brands in one application. There is a button on the case to turn the relay on or off, and by bridging the S1 and S2 contacts you can extend the function of the present button with another button. Managed by the app, it is very responsive and allows you to see activation status and many other information as well as to update the firmware and perform routines and other advanced functions. When the relay is on, it tends to heat up but the holes on the case allow for adequate cooling.Super recommended. Fantastic bangood, shipped from China to Italy in exact 15 days and arrived before the time for delivery
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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A part of the QA has been auto-translated.
0
Q:
Is that work without wifi? If I have many of them there is a way to control it on the house without wifi?
Is that work without wifi? If I have many of them there is a way to control it on the house without wifi?
No señores, hay que explicar las cosas bien. Este dispositivo, puede usárse con y sin wifi. En los contactos finales de la derecha, puedes conectar un interruptor, y así puédese usar con el pulsador manual o con internet usando la aplicación. Luego puédes controlar todo desde la misma aplicación smart home. Creo que merecen la pena por ese precio, pero tienen que tener en cuenta que según el servicio que necesitemos conseguir hay que comprar una caja con interruptor “mecánico” nunca eléctrico. Y hacen varías tipos dé cajas con interruptor o con un punto de conexión que podemos controlar también el apagado o encendido de cualquier apartarato que no disponga de interruptor, la bomba de agua de una fuente por ejemplo o algo así. Espero les sirva la información
No, gentlemen, you have to explain things well. This device can be used with and without wifi. On the end contacts on the right, you can connect a switch, so it can be used with the manual pushbutton or with the internet using the app. Then you can control everything from the same smart home app. I think they are worth it for that price, but they have to bear in mind that depending on the service we need to get, we have to buy a box with a mechanical switch, never electric. And they make different types of boxes with switch or with a connection point that we can also control the switch off or on of any siderate that does not have a switch, the water pump of a source for example or something like that. I hope the information will serve you
Definitely not spyware. You need to load the app to your cell phone to make this work. Feel free to ask for more detail on how to do this if you need to,
Definitely not spyware. You need to load the app to your cell phone to make this work. Feel free to ask for more detail on how to do this if you need to,
Yes it needs Live and Neutral to supply power to itself. Obviously most light switches wont have that but it is normally available at the light socket itself. You need a constant live and neutral supply not a switched one.
Yes it needs Live and Neutral to supply power to itself. Obviously most light switches wont have that but it is normally available at the light socket itself. You need a constant live and neutral supply not a switched one.
Since it is WiFi product you can use an app like smartlife to control it. you do not need a hub for this product by him self. if you have a smart home always plan a head the products for the hub you like to use or the other way around...
Since it is WiFi product you can use an app like smartlife to control it. you do not need a hub for this product by him self. if you have a smart home always plan a head the products for the hub you like to use or the other way around...
I don't think that Tasmota will support this DIY switch.
I don't think that Tasmota will support this DIY switch.
Answered by NaeemF on 05/11/2021Helpful (0)
0
Q:
I have bought one of these and installed it to operate a 10A switch for a pump. However it continually turns on and off. Wiring is definitely correct and have reset it several times. Is this defective, or is there a solution to this?
I have bought one of these and installed it to operate a 10A switch for a pump. However it continually turns on and off. Wiring is definitely correct and have reset it several times. Is this defective, or is there a solution to this?
There are instructions along with the switch how to connect.
🔸Two main wires (+ -) will be connected to switch.
🔸From switch 2 (+ -) wires will go to the object to be operated.
🔸From switch 2 further points to be connected to the mechanical switch (optional). These all 6 connections will be connected according to the given diagram in the manual.
There are instructions along with the switch how to connect.
🔸Two main wires (+ -) will be connected to switch.
🔸From switch 2 (+ -) wires will go to the object to be operated.
🔸From switch 2 further points to be connected to the mechanical switch (optional). These all 6 connections will be connected according to the given diagram in the manual.
Answered by NaeemF on 24/10/2021Helpful (0)
0
Q:
is this unit approved for installation in Australia
is this unit approved for installation in Australia
minedoesn't make any noise, but if it's a hum it's an electrical problem, maybe it's too small with the appliance you use it with. Try with a lower current load.
minedoesn't make any noise, but if it's a hum it's an electrical problem, maybe it's too small with the appliance you use it with. Try with a lower current load.
How do you connect to unit via wifi? I already installed smart life app but can't connw t the device? Tried electrical under switch wifi but it's really difficult
How do you connect to unit via wifi? I already installed smart life app but can't connw t the device? Tried electrical under switch wifi but it's really difficult
you have to configure the device in Smarlife app then add the smartlife skill to Alexa and configure the skill with your smartlife account. Only then Alexa will discover it
you have to configure the device in Smarlife app then add the smartlife skill to Alexa and configure the skill with your smartlife account. Only then Alexa will discover it
Answered by Augustin on 01/02/2022Helpful (0)
0
Q:
partially regulates the opening / closing of the shutters?
regola parzialmente l'apertura/chiusura delle tapparelle?
I have bought four of these devices and installed them according to the manual, three of them work fine but one device is not working. The manual switch doesn't work and I can't pair it with the app because all I get is a steady blue light from the led. Even when I long press the button for 5 seconds the blue led doesn't change. What is the problem?
I have bought four of these devices and installed them according to the manual, three of them work fine but one device is not working. The manual switch doesn't work and I can't pair it with the app because all I get is a steady blue light from the led. Even when I long press the button for 5 seconds the blue led doesn't change. What is the problem?
. Appuyez et maintenez enfoncé (environ 10 secondes) jusqu'à ce que le voyant d'état Wi-Fi clignote rapidement en vert pour réinitialiser le commutateur intelligent en usine.
. Appuyez et maintenez enfoncé (environ 10 secondes) jusqu'à ce que le voyant d'état Wi-Fi clignote rapidement en vert pour réinitialiser le commutateur intelligent en usine.
Answered by BG010481941 on 24/03/2023Helpful (0)
0
Q:
why is this called as diy item ? Is jumper given with is product to do any hardware modification ?
why is this called as diy item ? Is jumper given with is product to do any hardware modification ?
diymeans do it yourself, so you must connect yourself to the power grid. there are pictures and guidelines
diymeans do it yourself, so you must connect yourself to the power grid. there are pictures and guidelines
Answered by decodarieuropa on 09/11/2021Helpful (0)
0
Q:
I have a mesh network with an AVM7590 as master and an AVM3000 as repeater. Currently 7 switches are logged in. Unfortunately, all switches lose their network connection in between. After removing and putting up the power supply they are back in the network until the next disconect. What can i do?
Ich habe ein Mesh-Netzwerk mit einem AVM7590 als Master und einem AVM3000 als Repeater. Momentan sind 7 Schalter angemeldet. Leider verlieren alle Schalter zwischendurch ihre Netzwerkverbindung. Nach wegnehmen und wieder auflegen der Spannung sind sie wieder im Netzwerk bis zum nächsten disconect. Was kann ich tun ?
Do not believe the Watts rating. Believe only the max Amps rating at the voltage you are using. I have had their controllers "smoke" after just a few seconds at the max watts rating. And a pump is going to involve inductance surges as the motor starts. That will make for instantaneous wattage uses way above the sustained values. I would put a "watt killer" device in the line that can record max wattage. It will amaze you what a refrigerator draws as it starts up. Dr. Ted Cooper Amazon
Do not believe the Watts rating. Believe only the max Amps rating at the voltage you are using. I have had their controllers "smoke" after just a few seconds at the max watts rating. And a pump is going to involve inductance surges as the motor starts. That will make for instantaneous wattage uses way above the sustained values. I would put a "watt killer" device in the line that can record max wattage. It will amaze you what a refrigerator draws as it starts up. Dr. Ted Cooper Amazon
All my lighting cables go to the 1 point. I’m thinking of buying 10 of these devices. if I mount them all together will the Wi-Fi signal be affected? and do they get hot?
All my lighting cables go to the 1 point. I’m thinking of buying 10 of these devices. if I mount them all together will the Wi-Fi signal be affected? and do they get hot?