* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471
Please note: The working distance described in the details is for reference only.
Because of the size of the sensor, the working distance of the camera with these lenses will be somewhat different
8X-130X Zoom C-mount Lens:
Magnification Power by 0.12 - 2X (about 8X - 130X on the Monitor)
Work distance: 50mm-200mm
Visual field :2.4mm-32mm
Size: 115mm(L) * 40mm(DIA)
Weight: 210g
10X-180X Zoom C-mount Lens:
0.5X C-mount adapter
Working distance: 100mm-150mm
Visual Field:6mm-24mm
Zoom ratios: 6.5:1
Objective Magnification Power by 0.7 - 4.5X(about 10 - 180X on the display)
Size: 168mm(L) * 50mm(DIA)
Weight: 510g
10X-300X Zoom C-mount Lens:
1.0X C-mount adapter
Working distance: 100mm
Visual Field:1.5mm-10mm
Zoom ratios: 6.5:1
Objective Magnification Power by 0.7X - 4.5X(about 10X- 300X on the display)
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
Olá, desculpe pelo transtorno causado a você. Entramos em contato com você em 17 de abril e precisamos que você pague impostos e conclua o desembaraço aduaneiro o mais rápido possível. Se você perdeu informações ou não recebeu o produto, entre em contato com o atendimento ao cliente e nós o reembolsaremos.
Olá, desculpe pelo transtorno causado a você. Entramos em contato com você em 17 de abril e precisamos que você pague impostos e conclua o desembaraço aduaneiro o mais rápido possível. Se você perdeu informações ou não recebeu o produto, entre em contato com o atendimento ao cliente e nós o reembolsaremos.
Answered by The seller on 29/04/2024Helpful (0)
0
Q:
I need to know about the taxation because at the time of purchase there is no option to pay or know the value of the Brazilian tax. If it is taxed and the amount is high, I will return the product because it hurts the consumer's pocket since taxation without knowing the value becomes complicated.
preciso saber da taxação pois no ato da compra não tem a opção de pagar ou saber o valor da taxa brasil, se for taxado e for alto irei devolver o produto pois isso fere o bolso do consumidor pois a taxação sem saber o valor fica complicado
Sobre o imposto de importação, aconselhamos que você se informe sobre a regulamentação local antes de fazer o pedido conosco. Cada país tem seus próprios regulamentos e restrições de importação. Você pode entrar em contato ou consultar o site oficial dos correios ou agência alfandegária local para estimar o valor dos direitos de importação que poderá ter que pagar.
Se adquiriu um seguro tarifário, pode enviar-nos o recibo e os documentos que a Agência Aduaneira lhe enviou. Trataremos de acordo com a apólice de seguro tarifário, você pode conferir mais detalhes no link a seguir.
https://www.banggood.com/help_center/question_category.html?catid=211&artid=2015
Sobre o imposto de importação, aconselhamos que você se informe sobre a regulamentação local antes de fazer o pedido conosco. Cada país tem seus próprios regulamentos e restrições de importação. Você pode entrar em contato ou consultar o site oficial dos correios ou agência alfandegária local para estimar o valor dos direitos de importação que poderá ter que pagar.
Se adquiriu um seguro tarifário, pode enviar-nos o recibo e os documentos que a Agência Aduaneira lhe enviou. Trataremos de acordo com a apólice de seguro tarifário, você pode conferir mais detalhes no link a seguir.
https://www.banggood.com/help_center/question_category.html?catid=211&artid=2015
Answered by The seller on 12/04/2024Helpful (0)
0
Q:
Please also list the 10X - 200X C Mount Lens Model
Please also list the 10X - 200X C Mount Lens Model